Flexibility Guarantee up to 30 days before departure.
For any ‘Flexibility Guaranteed’ holiday packages, you have full control in deciding on changing your travel dates, up to 30 days before departure when you book by 31 January 2021 and depart by 31 Aug 2021.
* If the borders of the destination you are due to travel to close or remain closed, you will have the option to move your travel dates forward, claim a travel voucher for your cancelled holiday or receive a full refund.
* Additional charges may be incurred based on changes to your trip such as accommodation and/or seasonality.
- Applies to NEW bookings only that specify ‘Flexibility Guaranteed’ and the offer is subject to availability at the time of booking.
- Applicable to bookings made between 03 November 2020 and 31 January 2021.
- Applicable for travel dates between 3 December 2020 and 31 August 2021
- Your holiday balance remains payable as per our standard terms and conditions of booking which can be found here.
- Although every effort is made to ensure any non-refundable fees are minimised, certain holidays or elements of the holiday may be excluded from the policy. Your Personal Travel Expert will advise you if this is the case and will confirm the value of any non-refundable costs prior to booking.
- Where suppliers such as airlines allow postponement but not a refund, we will follow their policy and allow deferral with any applicable charges payable for the amended arrangements and you will be notified of any such requirements prior to booking.
- All other conditions as per our standard booking terms and conditions.